.portal-page{min-height:100svh;color:#2b3844;background:radial-gradient(ellipse at 80% 0,#f8fbfe88,transparent 48%),linear-gradient(113deg,#c5cfd8,#e5eaf0 48%,#c9d3dc);font-family:'DM Sans',Arial,sans-serif}.portal-page [hidden]{display:none!important}.portal-page button,.portal-page input,.portal-page select,.portal-page textarea{font:inherit}.portal-page button,.portal-page a{touch-action:manipulation}.portal-page button:focus-visible,.portal-page a:focus-visible{outline:3px solid #8c6341;outline-offset:4px}.portal-brandbar{height:86px;margin:auto;width:min(90%,1440px);display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #8895a329}.portal-brandbar .brand-logo{width:142px!important;height:auto!important}.portal-site-link{display:flex;gap:36px;font-size:.85rem}.portal-shell{width:min(90%,1320px);margin:0 auto}.portal-topline{display:flex;justify-content:space-between;gap:20px;padding:26px 0 0;font-size:.75rem;color:#536575}.portal-secure{letter-spacing:.16em;font-size:.62rem}.portal-heading{padding:38px 0 35px;display:flex;justify-content:space-between;align-items:flex-end;gap:25px}.portal-eyebrow{font-size:.66rem;letter-spacing:.17em;color:#795638;margin:0 0 15px}.portal-heading h1{font-size:clamp(2.2rem,4vw,3.7rem);line-height:1.08;letter-spacing:-.055em;font-weight:450;margin:0 0 15px}.portal-heading h1 span{color:#805b3b}.portal-heading p:not(.portal-eyebrow){max-width:590px;line-height:1.6;color:#5c6b77;font-size:.93rem;margin:0}.portal-heading #session-actions{display:flex;gap:15px;align-items:center;flex-wrap:wrap;font-size:.78rem}.portal-button{border:1px solid #82919c55;border-radius:9px;min-height:43px;padding:11px 18px;display:inline-flex;justify-content:center;align-items:center;gap:26px;cursor:pointer;font-size:.84rem;font-weight:550;color:#384953;text-decoration:none;transition:box-shadow .2s,background .2s}.portal-button.primary{color:#fff4e2;border-color:#805b3a;background:linear-gradient(155deg,#bc9468 0%,#8c603b 20%,#684425 52%,#a57b51 78%,#795332);box-shadow:inset 0 1px #fff7e296,0 5px 15px #6144251c}.portal-button.secondary{background:#f9fcff45;box-shadow:inset 0 1px #ffffff9c}.portal-button:hover{box-shadow:0 5px 18px #41526526}.portal-button:disabled{opacity:.5;cursor:wait}.auth-layout{display:grid;grid-template-columns:1fr 1fr;border:1px solid #f9fcffa6;border-radius:21px;background:#e9eff538;box-shadow:0 30px 75px #344b6014,inset 0 1px #fff;overflow:hidden;min-height:520px}.auth-story{padding:45px 48px;background:linear-gradient(135deg,#eaf1f652,#bbcbd72e);position:relative}.portal-emblem{font-size:64px;font-weight:300;width:93px;height:93px;border:1px solid #f7fcff9e;border-radius:24px;color:#98754f;background:linear-gradient(135deg,#f7fcff91,#b4c5d244);box-shadow:12px 15px 35px #41597017,inset 0 1px #fff;display:flex;align-items:center;justify-content:center;margin-bottom:30px}.auth-story h2{font-size:2.5rem;line-height:1.12;letter-spacing:-.05em;font-weight:450;margin:0 0 20px}.auth-story>p{font-size:.9rem;line-height:1.7;max-width:320px;color:#5a6b78}.auth-story ol{padding:0;list-style:none;display:grid;gap:19px;margin-top:32px;font-size:.82rem}.auth-story li{display:flex;align-items:center;gap:17px}.auth-story li span{color:#896341;font-size:.65rem;border-top:1px solid #8c755b70;padding-top:6px}.auth-card{background:#f6f9fc60;padding:37px 44px}.auth-switch{display:grid;grid-template-columns:1fr 1fr;border:1px solid #8293a234;padding:4px;border-radius:9px;margin-bottom:30px}.auth-switch button{background:none;border:0;border-radius:6px;min-height:38px;cursor:pointer;font-size:.83rem;color:#526472}.auth-switch button[aria-pressed=true]{background:#ffffffb8;box-shadow:0 2px 8px #3c4d5c10;color:#805a36}.auth-card h2{font-size:1.65rem;font-weight:500;letter-spacing:-.035em;margin:0 0 9px}.auth-card>p{font-size:.84rem;color:#5c6b77;line-height:1.6}.auth-card form{display:grid;gap:17px;margin:22px 0 16px}.auth-card label,.request-filters label,.admin-form label,.enquiry-form label{font-size:.78rem;font-weight:550;display:grid;gap:8px}.auth-card input,.request-filters input,.request-filters select,.admin-form textarea,.admin-form select,.enquiry-form input,.enquiry-form textarea{width:100%;min-width:0;border:1px solid #8496a350;border-radius:7px;min-height:44px;padding:11px 12px;background:#f9fcff91;color:#2b3844;outline:none;box-shadow:inset 0 1px 4px #3b516308}.auth-card input:focus,.request-filters input:focus,.request-filters select:focus,.admin-form textarea:focus,.admin-form select:focus,.enquiry-form input:focus,.enquiry-form textarea:focus{border-color:#987049;box-shadow:0 0 0 3px #9570491c}.auth-links{display:flex;justify-content:space-between;flex-wrap:wrap;gap:12px}.auth-links button{border:0;background:none;padding:4px 0;font-size:.75rem;cursor:pointer;color:#73563c;text-decoration:underline;text-underline-offset:3px}.form-hint{font-size:.72rem;line-height:1.6;color:#61727e;font-weight:400;margin:0}.form-message{font-size:.83rem;line-height:1.6;white-space:pre-line;color:#526777;min-height:1.3em}.form-message.is-error{color:#914a37}.form-message.is-success{color:#365f56}.portal-notice{border:1px solid #aa80533d;border-radius:9px;padding:16px 20px;background:#f2e8d540;color:#765a3d;font-size:.84rem;line-height:1.6}.portal-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap;margin-bottom:25px}.portal-metrics{display:flex;gap:35px}.portal-metrics>div{display:grid;gap:3px}.portal-metrics b{font-size:1.8rem;letter-spacing:-.05em;font-weight:450}.portal-metrics span{font-size:.7rem;color:#61717e}.portal-toolbar-actions{display:flex;gap:10px}.request-filters{display:grid;grid-template-columns:minmax(0,1fr) 200px;gap:17px;padding:18px 22px;border-radius:12px;background:#edf3f741;border:1px solid #fff9}.request-filters label{color:#576a78;font-size:.72rem}.inbox-layout{display:grid;grid-template-columns:minmax(250px,.8fr) minmax(0,1.65fr);gap:20px;align-items:start;margin-top:18px}.request-list-panel,.request-detail{background:#f7fbff59;border:1px solid #ffffffb0;border-radius:15px;box-shadow:0 12px 35px #3e57650a;min-width:0;overflow:hidden}.request-list-title{display:flex;justify-content:space-between;align-items:center;padding:20px 22px;border-bottom:1px solid #7e91a326}.request-list-title h2{font-size:.86rem;font-weight:550;margin:0}.request-list-title>span{font-size:.72rem;color:#74828d}.request-row{width:100%;text-align:left;border:0;border-bottom:1px solid #8b9da322;background:none;padding:20px 22px;cursor:pointer;color:#2b3945;display:grid;gap:8px;position:relative}.request-row:hover{background:#ffffff4d}.request-row[aria-current=true]{background:#fff9;box-shadow:inset 3px 0 #9c7650}.request-row-top{display:flex;justify-content:space-between;align-items:center;gap:12px}.request-row strong{font-size:.93rem;font-weight:550}.request-row small{font-size:.7rem;color:#687a88}.request-row p{font-size:.78rem;line-height:1.6;margin:0;color:#536674;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.status-pill{font-size:.62rem;border:1px solid #8a9da847;white-space:nowrap;border-radius:30px;padding:4px 9px;color:#5d7380;background:#c6d5df5c}.status-pill[data-status=new]{color:#825d32;background:#e4d4b970;border-color:#b0956954}.status-pill[data-status=in_progress]{color:#3e6574;background:#bdd8e34d}.status-pill[data-status=completed]{color:#416c59;background:#cee1d57a}.detail-header{padding:27px 28px 23px;border-bottom:1px solid #7e91a32a}.detail-meta{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:.7rem;color:#6a7d89}.detail-header h2{font-size:1.8rem;font-weight:450;letter-spacing:-.04em;margin:17px 0 7px}.detail-header>p{font-size:.8rem;color:#6b7b86;margin:0}.detail-body{padding:25px 28px}.detail-body h3{font-size:.72rem;letter-spacing:.1em;color:#7e5b3c;text-transform:uppercase;font-weight:550;margin:0 0 14px}.request-description{white-space:pre-wrap;overflow-wrap:anywhere;font-size:.89rem;line-height:1.8;margin:0 0 28px}.request-contact{display:flex;gap:13px;flex-wrap:wrap;margin:0 0 26px;font-size:.8rem}.request-contact a{background:#fff5;padding:9px 12px;border-radius:6px;overflow-wrap:anywhere;max-width:100%}.request-timeline{list-style:none;padding:0 0 0 21px;margin:0;border-left:1px solid #9caaa858}.request-timeline li{padding:0 0 23px 6px;position:relative}.request-timeline li:before{content:'';position:absolute;left:-26px;top:5px;width:7px;height:7px;border-radius:50%;background:#9e7853;box-shadow:0 0 0 4px #dce5eb}.request-timeline strong{font-size:.85rem;font-weight:550}.request-timeline time{display:block;color:#71818d;font-size:.67rem;margin:5px 0}.request-timeline p{font-size:.83rem;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;margin:9px 0 0;color:#526777}.detail-tabs{display:flex;gap:22px;border-top:1px solid #7e91a32a;padding:0 28px}.detail-tabs button{border:0;background:none;border-bottom:2px solid transparent;padding:15px 0;color:#61717c;cursor:pointer;font-size:.78rem}.detail-tabs button[aria-pressed=true]{border-color:#9e7853;color:#765334}.admin-form{display:grid;gap:15px}.admin-form textarea{min-height:95px;resize:vertical;line-height:1.65}.admin-form .portal-button{justify-self:start}.private-badge{font-size:.66rem;color:#805f40;margin-bottom:16px}.private-note{padding:15px 0;border-top:1px solid #8b9da329}.private-note p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:.83rem;line-height:1.65;margin:0 0 7px}.private-note time{font-size:.66rem;color:#6f818e}.portal-empty{text-align:center;padding:65px 28px;color:#627481}.portal-empty>span{display:block;font-size:40px;color:#8e6e4c;margin-bottom:18px}.portal-empty h2{font-size:1.5rem;font-weight:450;letter-spacing:-.03em}.portal-empty p{font-size:.85rem;line-height:1.7}.portal-empty .portal-button{margin-top:13px}.request-list-panel .portal-empty{padding:35px 20px}.load-more{margin:20px 0}.portal-footnote{font-size:.72rem;line-height:1.6;color:#6b7b89;margin-top:24px}.portal-footer{width:min(90%,1320px);margin:70px auto 0;display:flex;gap:25px;align-items:center;border-top:1px solid #7e91a330;padding:25px 0 30px;font-size:.7rem;color:#617481}.portal-footer span{margin-right:auto}.header-account{font-size:.78rem;white-space:nowrap;color:#6d543d}.enquiry-form{display:grid;gap:16px}.enquiry-contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:16px}.enquiry-form .enquiry-consent{display:flex;align-items:flex-start;gap:9px;font-size:.75rem;line-height:1.6;font-weight:400}.enquiry-consent input{width:16px;min-height:16px;height:16px;margin:3px 0 0;accent-color:#886342;box-shadow:none;flex-shrink:0}.enquiry-honey{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden;clip-path:inset(50%)}.enquiry-form .brief-actions{display:flex;flex-wrap:wrap;gap:12px}.enquiry-form #copy-brief{border:0;background:none;font-size:.75rem;color:#665c50;padding:8px 0;text-decoration:underline;text-underline-offset:3px}.brief-dialog{width:min(720px,94vw)}.brief-dialog .brief-content{padding:30px 38px}.brief-dialog #brief-title{font-size:2.5rem}.brief-dialog .brief-services{margin:16px 0 23px}.enquiry-success{border:1px solid #8eaa9b66;border-radius:12px;padding:23px;background:#f5fcf24a}.enquiry-success h3{font-weight:450;font-size:1.6rem;margin:0 0 12px;letter-spacing:-.035em}.enquiry-success p{font-size:.86rem;line-height:1.7;white-space:pre-line}.enquiry-success .portal-button{margin:9px 0}.enquiry-form textarea{min-height:110px;resize:vertical}.enquiry-form input{font-size:16px}.brief-dialog .form-message{font-size:.8rem}.brief-content>p:first-of-type{font-size:.86rem}.portal-loading{padding:40px 24px;font-size:.85rem;color:#687a87}
@media(max-width:950px){.header-account{display:none}.auth-story{padding:35px 30px}.auth-card{padding:30px}.portal-heading{align-items:flex-start}.portal-heading #session-actions{flex-direction:column;align-items:flex-end}.inbox-layout{grid-template-columns:minmax(235px,.8fr) minmax(0,1.4fr)}.detail-header,.detail-body{padding:23px}.detail-tabs{padding:0 23px;gap:16px}}
@media(max-width:650px){.portal-brandbar{height:73px}.portal-brandbar .brand-logo{width:120px!important}.portal-site-link{font-size:.75rem;gap:16px}.portal-topline{padding-top:22px;font-size:.7rem}.portal-secure{font-size:.52rem;letter-spacing:.08em}.portal-heading{padding:27px 0;flex-direction:column;gap:20px}.portal-heading h1{font-size:2.4rem}.portal-heading p:not(.portal-eyebrow){font-size:.83rem}.portal-heading #session-actions{flex-direction:row;align-items:center;justify-content:space-between;width:100%}.auth-layout{grid-template-columns:1fr;min-height:0}.auth-story{padding:25px;display:none}.auth-card{padding:26px 23px}.auth-switch{margin-bottom:25px}.portal-toolbar{margin-bottom:18px}.portal-metrics{gap:32px}.portal-metrics b{font-size:1.6rem}.portal-toolbar-actions{width:100%;justify-content:space-between}.request-filters{padding:15px;grid-template-columns:minmax(0,1fr) 125px;gap:11px}.request-filters input,.request-filters select{font-size:16px;padding:10px}.inbox-layout{grid-template-columns:1fr;gap:18px}.request-list-panel #request-list{max-height:330px;overflow-y:auto}.request-row{padding:16px 18px}.request-list-title{padding:17px 18px}.detail-header,.detail-body{padding:23px 20px}.detail-header h2{font-size:1.65rem}.portal-footer{flex-wrap:wrap;gap:14px;margin-top:45px}.portal-footer span{width:100%}.enquiry-contact-fields{grid-template-columns:1fr}.brief-dialog .brief-content{padding:25px 22px}.brief-dialog #brief-title{font-size:2rem}.brief-dialog .brief-services{gap:7px}.brief-dialog .brief-services button{font-size:.72rem;padding:9px}.detail-tabs{padding:0 20px}.portal-notice{padding:14px 16px}.request-description{font-size:.85rem}}